Return & Refund Policy

Effective Date: April 24, 2025
Last Updated: April 24, 2025

At HareKrsnaAttires.com, we value your satisfaction and strive to offer high-quality devotional products including Itra (Perfume), Chandan, Jewellery, Pagadi (Crowns), and Poshak (Dresses). This policy outlines our return, refund, and cancellation terms to ensure transparency and trust.

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1. Order Cancellation Policy

1.1 Cancellation Window

• Orders can be canceled within 6 to 8 hours of placing the order.

• Cancellation is only allowed if the order has not yet been packed or dispatched.

• To request cancellation, email us at support@harekrsnaattires.com with your order number and cancellation request.

1.2 Cancellation by HareKrsnaAttires.com

We may cancel your order in case of:

• Product unavailability

• Payment failure or suspected fraud

• Errors in pricing or product description

If we cancel an order, a full refund will be initiated.

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2. Refund Policy

2.1 Refund Eligibility

A refund will be processed if:

• You have canceled the order within the eligible time frame (6–8 hours).

• You receive a damaged, defective, or incorrect item.

• Your package is confirmed lost in transit by the courier company.

2.2 Non-Refundable Situations

We do not offer refunds for:

• Change of mind after the cancellation window has passed

• Items used, washed, or not returned in their original condition

• Itra (Perfume) and Chandan (due to hygiene concerns)

• Custom-made or personalized items

2.3 Refund Processing Time

• If your refund is approved, it will be processed within 9 to 15 business days to your original method of payment.

• Delays may occur based on your bank’s processing timelines.

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3. Return & Exchange Policy

• Returns are accepted only for defective or incorrect products.

• Items must be returned unused, in original packaging, and with all tags intact.

• To initiate a return, email support@harekrsnaattires.com within 48 hours of receiving the item, along with order details and product images.

• Exchanges are offered subject to availability; otherwise, a refund will be issued as per the above terms.

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4. Return Shipping

• If the issue is due to our error (defect/wrong item), we will bear the return shipping cost.

• If the return is initiated for any other reason (within policy), shipping costs must be borne by the customer.

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5. Late or Missing Refunds

• If you haven’t received your refund after 15 business days:

  1. Recheck your bank account or credit card statement

  2. Contact your bank or payment gateway

  3. If still unresolved, reach us at support@harekrsnaattires.com

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6. Contact Us

For any queries regarding returns, cancellations, or refunds:

Business Name: Hare Krsna Attires
Website: HareKrsnaAttires.com
Email: support@harekrsnaattires.com
Phone: +91-8437598120
Business Address: D-358, Canal View Enclave, Village Bulara, Ludhiana, Punjab